Refund Policy — Lit Off The Licks

At Lit Off The Licks, customer satisfaction is important to us. Please review our refund policy carefully before making a purchase.

Refund Eligibility

Refund requests may only be made within 24 hours of the original purchase time.

After the 24-hour period has passed, we are unable to offer refunds, cancellations, or exchanges.

Conditions for Refunds

To be eligible for a refund:

• The request must be submitted within 24 hours of purchase.

• Proof of purchase or order confirmation must be provided.

• The item or order must comply with our store policies.

Non-Refundable Situations

We do not provide refunds for:

• Requests made after 24 hours from purchase

• Incorrect shipping information entered by the customer

• Delays caused by shipping carriers

• Items damaged due to misuse or improper handling

How to Request a Refund

To request a refund, please contact us through our website contact form or customer support email with:

• Your order number

• Full name

• Reason for the refund request

Approved refunds will be processed back to the original payment method. Processing times may vary depending on your bank or payment provider.

Policy Updates

We reserve the right to update or modify this refund policy at any time without prior notice.

Thank you for shopping with Lit Off The Licks.