Shipping Policy — Lit Off The Licks

Welcome to Lit Off The Licks. We’re committed to getting your order to you safely and as quickly as possible.

Processing Times

• Orders are typically processed within 1–3 business days.

• Orders placed on weekends or holidays will be processed on the next business day.

• During high-volume periods, processing times may be slightly delayed.

Shipping Rates & Delivery

• Shipping costs are calculated at checkout based on your location and selected shipping method.

• Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days (if available)

Please note that delivery times are estimates and may vary due to carrier delays or seasonal demand.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (if available).

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us and we will do our best to assist you with the carrier investigation process.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging.

International Shipping

We currently ship to select international locations. International customers may be responsible for customs duties, taxes, or import fees depending on their country’s regulations.

Contact Us

For any shipping-related questions, please contact us through our website contact form or customer support email.

Thank you for shopping with Lit Off The Licks!